Michel Cuhaci received a flawed copy of the book A Student’s Guide to Maxwell’s Equation, so he left a one-star review on Amazon. The author, Dan Fleisch responded and promised to send a replacement overnight. At the time, Fleisch did not realize how hard that would be on Christmas Eve.
But true to his word, he got Michel Cuhaci a new copy of the book by the next day.
“I called (parcel services), and getting it delivered was out of the question,” he said. “Then I thought, ‘OK, maybe I can find a bookstore that had it in stock.’ ”
No luck — most bookstores had closed early.
“It got to be late afternoon. I couldn’t find anyway to get it to him.”
His next thought — he’d drive to Canada and deliver the $26 book himself.
“I looked at my iPhone and there was this massive blob (snowstorm) over the whole Northeast,” he said.
Fleisch ended up manning up by flying from Ohio to Ottowa and the driving to their house. He delivered the book, the next day on Christmas. It’s a great story of dedication and keeping your word, two things that don’t really happen much anymore.
The best part of the story was the awkward interaction between the author and the buyer.
Cuhaci, still confused, slowly closed the door and looked at his wife.
“I thought he said he was the author,” Cuhaci told her. They ran to the computer and checked out Wittenberg’s Web site. There was a photo of Fleisch — the man who had just walked down their drive and pulled away.
“To think, there he was and I didn’t even ask him to sign it,” Cuhaci said. “I didn’t even invite him in for coffee.”
Last week Cuhaci went back to his original Amazon review and added a new comment about the book and author, though he didn’t change his orignal one-star review.
“I want people to look at my comment and see what a dedicated author he is,” Cuhaci said.